Privacy Policy

Last Updated: December 2024

LukeFord.Dev ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the FlipFinder mobile application.

1. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Authentication provider details (if using Google or Apple Sign-In)

Usage Data

We automatically collect:

  • Search queries and filters used
  • Listings viewed and saved
  • Feature usage and interactions
  • App performance and crash data
  • Device type, operating system version

Location Data

With your permission, we collect your location to show nearby listings. You can disable location access in your device settings at any time.

2. How We Use Your Information

We use collected information to:

  • Provide and maintain the App's functionality
  • Personalize your experience with relevant listings
  • Process subscriptions and manage your account
  • Send important service notifications
  • Improve our AI algorithms and scoring accuracy
  • Analyze usage patterns to enhance features
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with:

Service Providers

  • Cloud hosting providers (to store data securely)
  • AI service providers (to analyze listings)
  • Payment processors (Apple for subscriptions)
  • Analytics providers (to improve the App)

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights, safety, or property.

4. Third-Party Services

The App integrates with third-party services that have their own privacy policies:

  • Apple Sign-In: Subject to Apple's Privacy Policy
  • Google Sign-In: Subject to Google's Privacy Policy
  • OpenAI: Used for AI analysis (data processed per their policy)

We recommend reviewing their privacy policies for more information.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit (TLS/SSL)
  • Encrypted database storage
  • Secure authentication (JWT tokens)
  • Regular security audits

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active. After account deletion:

  • Personal data is deleted within 30 days
  • Anonymized usage data may be retained for analytics
  • Backup copies are purged within 90 days
  • Data required for legal purposes may be retained longer

7. Your Rights

Depending on your location, you may have the right to:

  • Access — Request a copy of your personal data
  • Correction — Request correction of inaccurate data
  • Deletion — Request deletion of your data
  • Portability — Request your data in a portable format
  • Objection — Object to certain data processing

To exercise these rights, contact us at hello@lukeford.dev.

8. Children's Privacy

FlipFinder is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

9. International Data Transfers

Your data may be processed in countries outside Australia, including the United States (for cloud services). We ensure appropriate safeguards are in place for international transfers.

10. Australian Privacy Act

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Australian residents have additional rights regarding their personal information.

11. Cookies and Tracking

The App may use local storage and similar technologies to:

  • Remember your preferences
  • Keep you logged in
  • Analyze App usage

You can clear App data through your device settings.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the App or via email. Continued use after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or to exercise your rights, contact:

LukeFord.Dev

Privacy Officer

Email: hello@lukeford.dev

Brisbane, Queensland, Australia

14. Complaints

If you are unsatisfied with our response to a privacy concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.